Welcome to CLAREDON RIDGE VENTURES.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
CLAREDON RIDGE VENTURES (“we,” “our,” or “us”) is committed to protecting your privacy in compliance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws of the Federal Republic of Nigeria.
1. Information We Collect
We may collect the following information when you interact with our website or services:
Personal Information
- Full name
- Email address
- Phone number
- Billing and payment details
- Travel preferences and booking information
- Passport or identification details where necessary for bookings
Technical Information
- IP address
- Browser type
- Device information
- Cookies and analytics data
- Pages visited on our website
2. How We Use Your Information
We use your information to:
- Process bookings and reservations
- Provide travel consultation and support
- Respond to enquiries
- Improve our website and services
- Send booking confirmations and travel updates
- Process payments securely
- Prevent fraud and unauthorized activity
- Comply with legal and regulatory obligations
We process personal data lawfully, fairly, and transparently in line with NDPA principles.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
- Enhance security and performance
You may disable cookies through your browser settings; however, some website functions may not operate properly.
4. Sharing of Information
We may share your information with:
- Airlines and travel operators
- Hotel and accommodation providers
- Visa processing partners
- Payment processors
- IT and hosting service providers
- Regulatory or law enforcement authorities where legally required
We do not sell your personal information to third parties.
5. International Data Transfers
Certain travel-related services may require the transfer of your personal information outside Nigeria. Where this occurs, we take reasonable steps to ensure adequate protection of your data in accordance with applicable law.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Meet legal, tax, accounting, and regulatory obligations
- Resolve disputes and enforce agreements
7. Data Security
We implement reasonable technical and organizational safeguards to protect your information against:
- Unauthorized access
- Data loss
- Misuse
- Disclosure
- Alteration or destruction
However, no online transmission or storage system can be guaranteed as completely secure.
8. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Withdraw consent
- Request deletion of your information
- Restrict or object to processing
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
These rights are recognized under the Nigeria Data Protection Act 2023.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 18 without parental or guardian consent.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes become effective immediately upon posting on this page.
12. Contact Information
CLAREDON RIDGE VENTURES
53, Old Yaba, Yaba, Lagos, Nigeria
Website: claredonridge.com
Email: [email protected]
Phone: 08030579246