These Terms of Service (“Terms”) govern your use of the website and services provided by CLAREDON RIDGE VENTURES.
By accessing or using our website and services, you agree to these Terms.
1. Services
CLAREDON RIDGE VENTURES provides travel and tour-related services including but not limited to:
- Tour packages
- Flight assistance
- Hotel reservations
- Travel consultation
- Visa support
- Vacation planning
- Related travel services
All services are subject to availability and applicable third-party provider conditions.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or legal guardian to use our services.
3. Bookings and Payments
- All bookings are subject to confirmation.
- Prices may change without prior notice due to exchange rates, airline pricing, taxes, or supplier adjustments.
- Payments must be completed before confirmation of travel arrangements unless otherwise agreed.
- Failure to make payment may result in cancellation of services.
4. Cancellations and Refunds
Refunds and cancellations are subject to:
- Airline policies
- Hotel policies
- Tour operator conditions
- Visa processing fees
- Administrative charges
Certain bookings may be non-refundable.
Refund timelines depend on third-party providers and payment processors.
5. User Responsibilities
You agree to:
- Provide accurate information
- Maintain confidentiality of your account information
- Use the website lawfully
- Avoid fraudulent or abusive activity
- Ensure valid travel documents including passports and visas
You are responsible for complying with immigration and travel regulations applicable to your destination.
6. Intellectual Property
All website content including text, branding, graphics, logos, images, and materials are owned by CLAREDON RIDGE VENTURES unless otherwise stated.
You may not reproduce, distribute, or exploit website content without written permission.
7. Limitation of Liability
CLAREDON RIDGE VENTURES shall not be liable for:
- Flight delays or cancellations
- Acts of airlines or third-party providers
- Visa denials
- Loss of luggage or personal belongings
- Government restrictions
- Natural disasters
- Force majeure events
- Traveler negligence
Our liability is limited to the amount paid directly to us for the affected service where permitted by law.
8. Third-Party Services
Travel services may be fulfilled by independent providers including airlines, hotels, and transport companies. Their terms and policies may apply separately.
We are not responsible for acts, omissions, or service failures of third-party providers.
9. Prohibited Activities
You may not:
- Use the website for unlawful purposes
- Attempt unauthorized access
- Upload malicious software
- Interfere with website operations
- Misrepresent identity or payment information
10. Privacy
Your use of our services is also governed by our Privacy Policy.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any disputes arising from these Terms shall be subject to the jurisdiction of competent courts in Nigeria.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.
13. Contact Information
CLAREDON RIDGE VENTURES
53, Old Yaba, Yaba, Lagos, Nigeria
Website: claredonridge.com
Email: [email protected]
Phone: 08030579246